AMN Privacy Policy
Australian Medical Network (AMN) is committed to providing quality education and services to our donors, members and subscribers and this policy outlines our ongoing obligations to donors, members and subscribers in respect of how we manage Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
What Personal Information do we collect?
Personal Information we may collect includes, but is not limited to:
- Name
- Email address
- Job title
- Organisation
- Other contact details relevant to our services, campaigns, or communications
Sensitive Information is defined in the Privacy Act and includes details about racial or ethnic origin, political opinions, religious beliefs, membership of professional bodies, health information, or criminal records. AMN generally does not collect sensitive information, except where it is necessary and collected with consent.
How We Collect Personal Information
We collect Personal Information directly from members, donors, subscribers, and participants through:
- Interviews, correspondence, phone, or email
- Our website (www.australianmedicalnetwork.com)
- Forms, surveys, and event registrations
- Campaigns, competitions, products purchased or other initiatives
We may also collect information through cookies and analytics on our website to improve user experience. Third-party services used for forms, payments, or email campaigns are bound by their own privacy policies. Members are encouraged to review these where relevant. When we collect Personal Information we will, where appropriate and where possible, explain to members why we are collecting the information and how we plan to use it.
Use of Personal Information
We collect Personal Information for the primary purpose of:
- Providing our services to members, donors, and subscribers
- Communicating information about our services, campaigns, programs, products and events
- Managing campaigns, competitions, and initiatives
We may also use Personal Information for secondary purposes that are directly related to the primary purpose, where members would reasonably expect such use (e.g., newsletters, research, updates on relevant opportunities). Members can opt out of marketing communications at any time.
Campaigns and Event Communications
During campaigns, events, surveys, or initiatives, we may collect Personal Information including name, organisation, role, email address, and other relevant details.
This information is used to:
- Manage participation
- Provide updates and information related to the campaign
- Communicate future opportunities or events that may be of interest
We handle all Personal Information collected during campaigns in accordance with this Privacy Policy, including how it is stored, protected, and disclosed, and we will not share it with third parties without consent unless required or authorised by law.
Members may opt out of campaign-related communications at any time by contacting us in writing or using the unsubscribe options provided in emails. All information collected in campaigns is handled in accordance with this Privacy Policy.
Third Parties
We will collect members Personal Information only from them. We do not collect member information from any third parties. In the event that a third party notifies AMN that they are require additional information, will take reasonable steps to ensure that members are made aware of the information requested or to us by the third party.
Disclosure of Personal Information
We will only disclose Personal Information in the following circumstances:
- With consent from the member
- To third-party service providers who perform functions on our behalf (e.g., IT, email marketing, or analytics)
- Where required or authorised by law
We will take reasonable steps to ensure third parties handle information in accordance with the Privacy Act.
Where Personal Information is stored or processed overseas (e.g., via cloud services), we will ensure it is protected in accordance with the APPs and inform members where possible.
Security of Personal Information
We take all reasonable steps to protect Personal Information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
- Physical security measures for records
- Encryption and security protocols for electronic data
- Access controls and regular security reviews
When Personal Information is no longer needed for the purpose for which it was collected, we will take reasonable steps to destroy or de-identify it. Most client information is retained for at least 7 years in line with legal requirements.
Access to Personal Information
Members may access the Personal Information we hold about them and update and/or correct their data, subject to certain exceptions. If they wish to access their Personal Information, they can contact us in writing or change necessary information through the website and the members personal login portal.
AMN will not charge any fee for members to access their Personal Information.
We will respond to requests within a reasonable period and may require identification to protect privacy. Access will be provided free of charge.
Maintaining the Quality of a Member's Personal Information
It is important to AMN that members Personal Information is up to date. We will take reasonable steps to make sure that members Personal Information is accurate, complete and up to date. If they find that the information we have is not up to date or is inaccurate, they can advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to them.
Policy Updates
This policy may change from time to time. The current version is available on our website, and significant changes will be communicated where possible.
Privacy Policy Complaints and Enquiries
If a member has a query or complaint about our Privacy Policy they can contact us at:
If not satisfied with our response, members may contact the Office of the Australian Information Commissioner (OAIC), https://www.oaic.gov.au/.